Mapping and Modeling Information Sharing

Understanding your jurisdiction’s enterprise – in its entirety – is an essential first step in planning for information sharing. That’s why it’s imperative to get practitioners, stakeholders, and other key decision makers together, around the same table to discuss what information is and will be shared and under what circumstances.

URL labels these as Exchange Analysis Sessions and considers them essential for a number of reasons.

  • They bring together individuals who generate information that is or will be used by other agency staff and they discuss and define how, what, and when information should be shared,
  • This method of discovery helps to refine business processes and workflows. It also ensures that requirements being considered for automation will, in fact, be the most efficient solution and not just a straight duplication of an existing paper or verbal information exchange,
  • Bringing people together to discuss specifics around how information can be shared and how to improve their day-to-day workload, gain a shared vision for information sharing, and improve overall support for the project.

URL’s Exchange Analysis methodology leverages the tools and ideas first developed by SEARCH, the National Consortium of Justice Information and Statistics, with support from the U.S. Department of Justice Bureau of Justice Assistance.  URL’s President and CEO, Dave Usery, was the visionary behind this methodology, called the Justice Information Exchange Model (JIEM).

JIEM is a conceptual framework that defines the universal dimensions of information exchange and includes a Web-based software application, the JIEM Modeling Tool that enables data collection, analysis, and reporting by users and researchers. JIEM is a valuable tool for breaking down the justice processes into key decision points, identifying critical areas the justice community needs to share and access information electronically. Read more about JIEM.

How does URL conduct Exchange Analysis?


The answer:   URL uses the JIEM tool and methodology during the exchange analysis phase of an information exchange project. URL brings together user-level representatives from all agencies to facilitate a number of Exchange Analysis Sessions. This phase consists of the following events:

  • Discussion of current workflow and business processes for information that is shared between agencies within the justice enterprise,
  • Illustration of the current flow of information between agencies,
  • Identification and documentation of workflow gaps and challenges to automation, as well as the identification of high-priority information exchanges for the jurisdiction,
  • Collection of best practices from other jurisdictions to help guide the project.

Find out more about what’s included in URL’s Exchange Analysis services.